The responsibilities of a Clerk (Documentary) play a crucial role in the smooth operation of the company’s production and customer service processes. As the first point of contact for business orders, the clerk is directly responsible for maintaining the company's image and ensuring a steady flow of orders. Therefore, it's essential for the clerk to adopt a customer-centric mindset, provide excellent service, and efficiently manage data collection and information exchange between departments to support the company's production planning. Timely communication is vital for the clerk, especially when handling customer samples and technical proofing. Upon receiving a sample proof, the clerk must first register it in the system. If the technical data is incomplete, the clerk should promptly inform the customer and request the necessary information. Once the proof is received, the clerk communicates with the technical department, clearly stating the expected completion time and recording the actual time and customer approval date on the registration form. Throughout the process, the clerk acts as a bridge between the customer and the technical team, ensuring that all relevant information is shared efficiently. Once the customer approves the proof, the clerk quickly relays this feedback to the technical department and helps determine the next steps based on the customer’s input. When dealing with surface accessory proofs, the clerk is responsible for registering the proof sheet and notifying the Supply and Marketing Section to coordinate with the supplier for proofing. The notice must include the planned completion time, and the clerk must update the registration form with the actual completion time and customer approval date. The clerk also monitors the progress of the surface accessories and ensures timely delivery within the customer's specified timeframe. After receiving the customer's approval, the clerk immediately informs the Supply and Marketing Section to proceed accordingly. In handling quotation requests, the clerk must prepare accurate and timely quotes. The initial quick quote is often based on experience, usually handled by the general manager or business manager, while the detailed and accurate quote is prepared by the clerk. This involves gathering data such as material consumption from the technical department, pricing from the supply and marketing department, and estimating labor, freight, and quota fees using empirical values. The final quote is adjusted based on the number of styles and customer-specific factors, then reviewed by the general manager before being submitted to the customer. All quotation results are documented for future reference. When processing large cargo orders, the clerk is responsible for accurately recording the order details, creating a schedule based on the delivery timeline, and informing the relevant departments. The clerk must confirm all order specifications, including style, size, surface material supply, packaging method, and delivery time. For customer-supplied materials, the clerk plans accordingly and reminds the customer to deliver on time. For self-purchased surface accessories, the clerk uses the material consumption data provided by the technical center and coordinates with the Supply and Marketing Section for procurement. The clerk is also responsible for confirming the quality of the surface accessories through sampling. Additionally, the clerk is tasked with overseeing the performance of the technical, supply and marketing, and production departments to ensure tasks are completed on time and according to plan. This includes monitoring project timelines and coordinating cross-departmental efforts to meet deadlines. Before shipment, the clerk ensures all documentation is in order to facilitate smooth customs clearance. This includes preparing and verifying all necessary paperwork and ensuring compliance with international shipping regulations. Finally, the clerk plays an important role in managing accounts receivable, tracking payments, and following up on outstanding balances to ensure timely collections. This helps maintain the company’s financial health and supports long-term customer relationships.